So here is a summary of how RPS Ltd management their clients estates;

1. Employ quality staff who have knowledge of property, investment and understand what both their clients and occupiers expectations are.

2 Its’ about the numbers; rent roll, service charges, recoverable and non-recoverable costs, insurance premiums, business rates, professional fees, void rates. It will always be about the numbers……

3 Pay your staff and suppliers on time, keep them informed and motivated. Say thanks for  a good job done. What they do reflects on what you do….they represent your service.

4 Plan and regularly review the estates plans for minimising voids, marketing, service charges, repairs and refurbishments. Be profitable and reduce costs.

5 Be clear in your understanding of your clients objectives and demonstrate how you are delivering them.

6 Have good finacial support and access to expertise on tax planning, IHT, SDLT and VAT. You need to be able to speak their language.

7 Can you deal with the bigger picture and projects? Think development opportunities, energy saving schemes and capital expenditure projects.

8 Prepare a structured 5 year plan on how the property will be managed. Review this annually with the client.

9 Keep records and keep accurate records. Being a good adminstator is essential.

10 Communication; Absolutely essential. Be aware of the key issues in your chosen field. What is important to your tenants, occupiers and clients now, where are the threats and where are the opportunities? And don’t be frightened to express an opinion (but make sure you can back it up!).

Let RPS manage your property investments and we’ll show you sound advice, support and management.