The RICS PURPLE BOOK; Guidance notes on commercial Agency

On 18 November 2011 the RICS published their latest guidance note; Commercial Real Estate Agency Standards.

 Also known as the ‘Purple Book’ it is a guide to best practice in commercial agency applicable to UK commercial agents from marketing (within the envelope of the 1991 Misdescriptions Act) through to money laundering. But it also offers a useful source of reference for clients and other stakeholders.

It refers only to direct property ownership for both occupation and investment, not to

forms of indirect investment.

It is particularly important that those practising in this field should be reminded

of the duties and responsibilities they owe to the clients of their services, as

many key financial decisions may have potentially serious implications.

The aim of this guidance is to ensure that clients can be assured they will receive

a standard quality service from all commercial agents, and to help to improve

standards in the sector by raising public and professional awareness. A further

objective is to encourage agents to aspire to the highest operating standards

through the training and on-going development of their staff.

Both agents and clients should make themselves aware of the key aspects of the guidance that includes chapters on;

Ethics; Duty of care, conflicts of interest, the Bribery Act 2010

Securing instructions; Information to be provided under the Estate Agency Act 1979, when clients must pay.

Disposal / marketing of property; Explanation of auctions & tenders, the Property Misdescriptions Act 1991

Acting for Seller; Information the agent is bound to supply.

Letting a property; Glossary of terms & key terms

Acquisitions; Guidance for agents searching on behalf of clients.

Ending the Instruction; Helping to tie up loose ends

Safety & Security; Data Protection Act

Agency Management; Promoting good practice.

This further supports the advice from RPS Ltd that by appointing RICS chartered Surveyors to act on your behalf is the best way in ensuring that your position is protected by a body that sets guidelines and standards that protect and enhance the  commercial property agency industry.

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What are those Extra charges to occupy a commercial property over and above your rent!

Stamp Duty Land Tax

 (SDLT) is charged on land and property transactions in the UK where an transfer in the interest in the . The tax is charged at different rates and has different thresholds for different types of property and different values of transaction. The tax in mandatory and is paid by the purchaser. Other factors within a lease, such as rent free incentives, may have a bearing on the level of SDLT to be paid. Be aware of penalties for late payment!

Survey of the premises

RPS regularly recommends that a survey be undertaken prior to completing on the lease. This is to establish it’s structural integrity and the quality of the services and finishes that often leads to a better understanding of future property costs. This is especially true for longer leases where higher capital costs for plant replacement or roof replacement may be required. Being informed up front helps negotiations. This could lead onto a schedule of condition that will assist with dilapidations settlements.

Landlord’s approval for alterations

In a majority of cases, before a tenant may undertake any non-structural alterations to their leasehold property, they must receive formal consent from their landlord for such works and the mechanics for this will be set out in your lease. See our notes relating to qualified consents. Expect fees for both landlord’s approval and solicitor’s fees. In some cases the landlord may use a surveyor and consultants to consider your proposal and may not even entertain starting to review this before getting your undertaking to pay all reasonable costs.

Service charge increases.

Probably one of the more contentious occupancy costs as tenants often complain of seeing the charge but not the service. The landlord’s costs for running their property are not always fully recoverable from the tenants and we strongly recommend tenants keep a close watch of the charges raised and where they are spent.

Survey of the premises

RPS regularly recommends that a survey be undertaken prior to completing on the lease. This is to establish it’s structural integrity and the quality of the services and finishes that often leads to a better understanding of future property costs. This is especially true for longer leases where higher capital costs for plant replacement or roof replacement may be required. Being informed up front helps negotiations. This could lead onto a schedule of condition that will assist with dilapidations settlements.

Dilapidations

Simply this involves the tenant reinstating their office in to the same condition that it was in when the lease first completed. However in practice it is more complicated and understanding of the lease terms and the legal definitions is essential. You should factor dilapidations costs into your exit costs and we always suggest tenants start to consider their exit and dilapidations strategy a good 18 months prior to lease expiry.

Superior landlord’s consent to approve sub-letting or assignment

In a similar manner to consent for alterations landlords often wish to ensure that any subletting or assignment of a part or entire demise/lease will require their consent. Again, expect the landlord to seek your undertaking to pay these beforehand (even if the request is declined!).

 

Refurbishment / Fit out costs

Clearly these will be dependent on the level, quality and extent of the proposed works. However, even when the costs are clear, tenants often overlook the time taken to complete that eat into their ability to trade from the premises. Therefore RPS ensures that the best incentives are achieved and savings made where they can.

Business Rates increases

 As with Service Charges, business rates are another contentious charge for both occupiers and owners. See our previous notes for how they work. Rateable values are recalculated every 5 years and based on your rental valuations at the time of calculation. There are provisions for reducing your liability and we have previously issued guidance on this. See our blog summary.

Rent reviews

These are often a 5 yearly intervals and very much subject to market conditions. Even in a poor rental market it is just as important to complete the recording of a nil increase to close the matter.  Leases that extend beyond five years will usually be subject to a rent reviews and it is important to read and understand the lease terms that should set out the mechanics of the review that is strongly evidence based. This applies to both new leases and to subleases.

VAT

Is your property VAT applicable that will be attracted by the rent, service charge & rent deposit?

 Building’s and terrorism insurance 

It is often a landlord’s responsibility to insure the building but will recover the premiums from tenants ofen outside the service charge account. Again, check the lease for the provisions and recoverability.

Contents insurance 

Not often a landlord responsibility but is clearly another charge of occupation. Make sure you are sufficiently covered. That is not too much over and certainly not under insured! The test of a good insurer will be when it comes to making a claim and not necessarily on the premium level.

Solicitors’ & agents fees

When going through lease negotiation and drafting be clear as to how is paying the solicitors fees. RPS will argue that each party pay their own fees. Unless it suits our client otherwise of course!

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We think we may have trespassers on our property. What can we do?

Trespass to land occurs where a person directly enters upon another’s land without permission, or remains upon the land, or places or projects any object upon the land. Trespass is not currently a criminal act (legal duty owed to and enforceable by society as a whole (falls under the Law or Tort (legal duty owed by one person to another).

By contrast, nuisance is an indirect interference with another’s use and enjoyment of land, and normally requires proof of damage to be actionable

How can a trespass occur?

  • Walking onto land without permission, or refusing to leave when permission has been withdrawn, or throwing objects onto land are all example of trespass to land.
  • Trespass to airspace above the land can be committed. ie trespass by allowing an advertising board to project into property .(no action shall lie in nuisance or trespass by reason only of the flight of an aircraft over any property at a height above the ground which is reasonable).
  • Trespass to the ground beneath the surface. This can be held to be trespass to the subsoil.

Does it matter who has possession of the land? YES.

This tort has developed to protect a person’s possession of land, and so only a person who has exclusive possession of land may sue. Thus, a landlord of leased premises does not have exclusive possession, nor does a lodger or a licensee. However, a tenant or subtenant does.

We have Squatters, what do I do?

Squatting is when someone occupies an empty or abandoned property without the owner’s permission, often without his knowledge and without any normal legal right to do so. Fly-traders and squatters in residential and commercial premises and on vacant land are a continuing problem to property agents, landlords and local authorities. Genuine squatters cannot be forcibly moved without a court order. Squatters cannot be legally evicted from premises without a court possession order, unless they leave voluntarily or the owner secures peacable re-entry.

Guide to Removing Squatters

If you discover trespassers or squatters in your property you should be able to remove them quite legally within a two-week period, providing you go about the process correctly:

  • Do not try to use force to remove the squatters yourself – you could find yourself accused of a criminal act under the Protection from Eviction Act 1977.
  • However, peaceable re-entry is legal and acceptable.
  • Try to persuade the squatters to leave voluntarily, failing which:
  • Try the police – they may be willing to assist particularly if occupation is recent and there is evidence of forced entry.
  • Try to get evidence to prove to the court that there are unauthorised persons in your property – names of trespassers if possible and statements from other residents and neighbours, and photographs will all be very useful.
  • Get together evidence of your own ownership – Land Registry documents, title deeds, tenancy surrender documents etc.
  • Contact bailiffs or a solicitor or start proceedings yourself.
  • Visit your County Court or the Court Service web site – see below.
  • The process can start through the court within 2 days.
  • Once the correct notices are issued, the court should allocate an early hearing date.
  • Squatters must be given five clear days’ notice and notices must be served on them personally, or, failing that, a notice fixed to the door of the property.
  • The hearing is usually informal. The squatters may turn up and challenge but they must have evidence of a legal interest in the land (e.g., a tenancy) otherwise there is no defence to their claim for possession and the court should issue an Order for Possession.
  • With a Possession Order the landlord can ask the squatters to leave. If they refuse he will need to instruct the court bailiff to evict, with police assistance if necessary.
  • Once possession is regained, the locks should be changed and the premises properly secured

The RPS Guide to Preventing Squatters

Landlords would obviously wish to avoid occupation by squatters in the first place. Sensible precautions would be:

  • Keeping properties securely looked when unoccupied. Security is a landlords’ concern not only when their properties are vacant.
  • Maintain adequate security both when let and when vacant – local police will advise. Landlords can in theory be held responsible for a residential tenant’s losses if properties are vulnerable to burglaries etc. therefore it is in the landlord’s interest to do this.
  • Vacant premises attract higher insurance premiums for landlords, so you should consult your insurers about measures they require you to take when your properties are vacant.
  • Giving the appearance of occupation. Have curtains or blinds in place and perhaps have a neighbour or cleaners make regular visits. Leave radios switched on, and lights on timers.
  • Commercial premises can often be occupied on a temporary trading basis, on short-term agreements (up to 6 months), particularly shops.
  • Fence off or adequately barricade areas of vacant land.
  • Provide regular security patrols if necessary.
  • There are companies who specialise in providing temporary occupiers for vacant commercial and residential premises
  • Make regular visits to premises and vacant land and monitor the situation carefully.
  • Do not leave premises unoccupied for long periods. Most landlords do not do this as they want to avoid vacant periods. However, there are many instances where properties or land are left vacant for many years.
  • If you find anyone occupying your property without your consent contact the police immediately. They may be able to act without reference to the courts, though they sometimes need some persuasion to do this.
  • Try to be present when the police attend as you as owner can advise on the true situation and you want to avoid further damage to the premises.
  • If the police are unable or not willing to assist, start legal proceedings for an Interim Possession Order immediately.

Useful Websites;

Criminal Justice and Public Order Act 1994

Land Registration Act 2002

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Q; What Protection do the words ‘Without Prejudice’ Provide?

A; “Without Prejudice” documents (which are also “Privileged” documents) are those documents that relate to all negotiations genuinely aimed at a settlement between the parties. Any communications which are intended to be part of a genuine settlement attempt should be clearly marked “Without Prejudice” at the top of the letter.

By using the phrase ‘Without Prejudice’ at the top of all such communication will prevent the use of communications in evidence until a contract is in place to settle the dispute. The documents / communication will be privileged from being produced if legal proceedings are required. But once agreed terms are in place they will be bound, even if headed ‘without prejudice’ unless also headed ‘subject to contract’ (or it is clear that some other type of formalities is also required.

The courts have held, however, that the principle of “Privilege” can protect subsequent and even previous letters in the same chain of correspondence. Strictly speaking, therefore, it is not necessary that every letter be marked “Without Prejudice” if it is clear that the communication is intended to be part of the settlement negotiations. But to be sure it is recommended that you add such headings.

 “Without Prejudice” correspondence remains “Privileged” even after a compromise has been reached and is generally inadmissible in any subsequent litigation on the same subject matter whether between the same or different parties. However, where the negotiations are successful and the “Without Prejudice” correspondence constitutes a binding contract the correspondence may be produced to prove that such a contract has been entered into (if, say, one party does not comply with the terms of the settlement, and the other wishes to enforce it).

Note; Consider using ‘Without Prejudice’ on all communications, this includes emails and text message as well as formal letters and documents.

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How to Object to, or Support, a Planning Application

Anyone is entitled to object to any planning application. Equally you may wish to lend your support and every planning application is considered and determined having regard to the Development Plan and any other material considerations. The Development Plan includes National and Regional Planning Guidance, the County Structure Plan or Unitary Development Plan, Local Plans and any supplementary planning guidance.  You may have a social, political, environmental or purely personal concern about a particular development proposal, but to be effective any objection or supporting statements must focus upon the ‘planning merits’ of the case. These would include the relevant planning policies applicable to the property and area concerned, as well as consideration of such matters as the impact of the scheme upon the local environment, highways issues, nature conservation, flood risk and many more detailed issues.

  1. 1.        SHOULD I OBJECT / SUPPORT?

You may have received a letter from your Council notifying you of a nearby development proposal, spotted an application notification posted on the site or in the local paper, or even been asked to join an action group. Maybe your neighbour has let you know he is making a planning application. What should you do?

Clearly, if you are not concerned about the proposal there is no need to do anything. But it is worth giving some momentary thought to the matter. The proposal on its own might not be objectionable but will it set a precedent? If your reaction is one of concern take a moment to stand back and think about your reasoning. The fact you do not like your neighbour is insufficient to justify an objection.

To stand a chance of being taken seriously by the Council any objection or support must be rational, impersonal and directed principally to the planning issues raised by the proposal.

2. THE PROCEDURE

When a planning application is submitted it is processed by the planning department within a set procedure. Applications are usually dealt with within 8 weeks of submission, but delays do occur for a variety of reasons. Once the application is accepted as valid by the Council a series of consultation letters are sent out to a range of Statutory Consultees (such as the Highways Department, Environmental Health, English Heritage etc) which vary depending upon the individual proposal. These consultees are required to respond within 21 days with their comments on the application.

Public participation in planning is increasingly sought by the Government and modern technology will assist further in ensuring you are aware of what is happening in your area. The actual procedure for your Council is established in their Standing Orders.

3. ESTABLISH THE FACTS

All too often objections are submitted which are based on an incorrect understanding of the application. The first step must be to inspect the application and understand it. You may review the application at your Councils’ planning department or increasingly review the application online through the Council’s website. Each application is allocated a discrete planning reference number – it may look something like this x/x/2007/12345/FUL. If you know the number, then ask for the application details by reference to that number. Otherwise make sure you have the address of the property.

You will be allowed to inspect the application forms, plans, drawings and other information submitted by the applicant. You may not be allowed to view the responses from consultees or other objectors, although increasingly these are published online. The planning department will outline the areas of objection and support in their report to the planning committee.

Consider the application carefully. You can usually discuss the application with a Duty Planning Officer so that any technical details can be better appreciated. You can make notes and may also be able to purchase copies of the application (but probably not any plans as these will be copyright).

Review the Local Plan policy. The Council will have copies of their Local Plan available either to view or purchase. This may take a bit of reading but will almost certainly contain policies that have a bearing upon the application. Do they support or deter the proposal? You may wish to refer to relevant policies in your letter of objection / support.

Check the planning history of the property. This may be going a bit far for most domestic applications, but sometimes the property may have been subject to prior refusals/ approvals that will have a bearing upon the matter

5. MAKING YOUR OBJECTION / SUPPORTING STATEMENT

You’ve considered the application, reviewed the options and still wish to make representations. Next step is to write down your concerns / supporting points and send them to the Council Planning Department. There is usually a Case Officer or Area Group allocated to deal with the application, but if you cannot discover the exact person then just send your letter to the Planning Department. Always try and include the Planning Reference Number and location of the property. Again, some authorities now accept online submissions via the planning pages of the Council’s website.

Set out your comments logically and in a straightforward manner. Personal comments about the applicant are rarely helpful and imply the objection is personal rather than based upon the planning issues. Keep it brief. Long or rambling commentary is unhelpful. If you wish to include other information then you can do so. Photographs are often helpful to illustrate to the Council your particular concerns. If there is a particular matter that you believe requires the Planning Officer inspecting personally, from your property, then ask him to make a visit.

You will usually be asked to make your objection within the 21-day consultation period established at the outset of the planning application. However, you can submit objections / supporting statements right up to the moment the application is considered. The later you leave it though the less chance there is of the Council really giving your comments due consideration.

6. MONITOR THE APPLICATION

Larger applications may take some time to determine. It is worthwhile asking your Council if they can keep you informed of progress. Once you are logged as an objector / supporter most Council’s today will notify you of any material alterations. Any significant changes to an application may have to be re-advertised and sent out for further consultation. Check to see how the application will be handled. There is an increasing trend toward the use of Officers Delegated Powers, where the application is determined by the Officers, rather than going to a full planning committee.

7. ATTENDING THE PLANNING COMMITTEE

You are entitled to attend any planning committee meeting to hear the applications being considered by the Council. Committees are usually held on a monthly basis, but may be more frequent depending upon the Council workload. Committee dates are usually posted in the Council Offices and can be checked with the Council’s Committee Clerks Department or the planning department, or online. Increasingly the public is being allowed to speak at committee meetings and each Council adopts their own procedure for this. In most cases you will need to notify the Council in advance of your intention to speak. Check with the Planning Department or Committee Clerks office about the procedure adopted in your particular Council.

The Chairman will invite those who have registered to speak to address the committee from a suitable position in the Council Chamber. Two or three minutes are common time periods allowed for individual public address to the committee and are strictly controlled. Keep your comments simple, keep them to the point and avoid personal jibes. The committee is only interested in the planning merits of your comments and how they relate to the application.

In our experience as a planning consultant the most effective objector is always the cool, calm and collected representative of personal or local opinion, who has done their homework and presents a logical planning case against (or for) the proposal under consideration.

If you do not wish to speak yourself you can arrange for someone to do this on your behalf, but this must be made clear to the committee. If you are representing other people you should ensure you have their permission for you to speak on their behalf. This may be requested by the committee to prove you have other people’s permission. A letter of authority would be useful. Group objections / supporters wishing to say much the same thing are generally encouraged to group their comments together with one or two speakers only, but you may be able to negotiate more time per speech as a result.

SUMMARY

  • Investigate the application and associated planning policy
  • Consider helpful amendments / modifications
  • Consider discussing the application to resolve problems
  • Write down and send your concerns to the Council as soon as possible
  • Monitor the application
  • Attend the committee to hear the decision
  • Consider addressing the committee
  • Keep all comments to the point, impersonal and related to the planning issues
  • Make sure you have other people’s permission to speak on their behalf
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What does ‘Subject to Contract’ mean?

Contracts are an important part of business life. They establish agreements between you and your employees, landlords or tenants, suppliers, customers and with other businesses.

‘subject to Contract’ words are often used on documents exchanged by parties during contract negotiations. They intend to denote that the document is not an offer or acceptance and negotiations are ongoing. Often the expression without prejudice is used when subject to contract is meant.

However informal consent can arise for example where a landlord agreed in a letter to the ‘principle of a grant of a licence subject to contract’. Here the courts held that that consent had been granted and that the letter amounted to consent. Similarly ‘Subject to the Usual Formalities’ was construed as consent for assignment.

Key Points

·         Despite the words ‘subject to contract’ parties may, in certain circumstances, be bound by terms agree without formalisation of the agreement.

·         Intention and actions of the parties may justify the view that the ‘subject to contract’ banner has been impliedly lifted, as in ‘Contract by Performance’.

·         Commercial parties and legal advisers should consider the intended effect of each e-mail or discussion and not assume that the ‘subject to contract’ wording offers fail-safe protection.

·         Scope for this approach to apply to negotiation of general commercial contracts, as well as settlement negotiations.

 

WHAT TO DO?

 Any letter or communication issued prior to full documents being issued should make it clear that no grant is issued until the execution of a licence or such other pre-condition(s). Previously approved wording to consider; ‘For the avoidance of any doubt we stress that this letter forms no consent in itself, and no consent will be granted until the execution of a formal licence to assign / sublet / alterations……’

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Q. Can my former landlord include a claim for loss of rent in his schedule of dilapidations served on us. Do I have to pay this?

A. NOT NECESSARILY.

Landlords, or more accurately their appointed surveyor, will often include charges in addition to repair works identified at the property. These have included;

VAT, Preparation fees of the schedule, Supervision of works, Solicitors fees to serve the schedule, insurance, business rates and loss of rent.

The landlord may claim loss of rent that cannot be recovered from a new tenant for the period whilst he is carrying out of repairs after lease expiry. The landlord’s theory here being that if the tenant carried out the works then the landlord could potentially lease from day one after the tenant leaves the property.

But most claims for have failed. For a landlords claim to be successful he must be able to demonstrate that the condition of the property and state of disrepair directly led to the loss of rent from the next tenant. The landlord would also have to prove the next letting was immediately awaiting occupation. And in this market proving both these requirements is very unlikely although property with a very demand, such as major high street stores, will have a stronger case.

The true cost of works plus other losses must be a natural and foreseeable consequence of the breach. The landlord can only recover monetary loss.

As usual the RPS advice is twofold.

1; You should start considering your dilapidations strategy (and your long term property needs) 18 months in advance.

2; Read the lease. This is the arbiter and should set out how dilapidations & repairs are to managed and when any landlords dilapidations schedule may be issued. Sometimes even after the lease has expired!

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When is an Energy Performance Certificate is needed for business property?

When speaking with both landlords and their agents it has not been difficult to find more than three opinions as to when an EPC is required for a commercial property.

So here’s the response taken from the Direct.Gov’s own website that, unless there are changes to their own requirements, should be applied to all commercial property transactions.

 ‘Prospective buyers or tenants must receive an EPC before they buy, let or sublet premises.

For the sale or rent of an existing property, it is the owner or landlord who is responsible for providing an EPC to any prospective buyer or tenant. This should be done no later than the day on which a viewing is carried out, or written information is provided about the premises. At the very latest, an EPC must be provided when a contract to sell or let premises is arranged.’

 Bearing in the mind the advice from Direct.Gov, when providing advice to our clients, RPS Ltd recommends that an EPC is prepared and made available as part of the initial marketing proposals and that it is included both within the marketing pack and as preparation of the sales pack and CPSE responses. As in most property transactions early preparation of documentation keeps the period between offer and sale completion to a minimum and reduces the ability for the purchaser to either chip the price or stretch out the sales process with the aim of frustrating and lowering the price.

 EPCs are needed for buildings with multiple tenancies and let for different uses, with a mixture of retail, office and/or residential accommodation. EPCs are not needed for:

  • lease renewals or extensions
  • compulsory purchase orders
  • sales of shares in a company where buildings remain in company ownership
  • lease surrenders
  • temporary buildings with a planned time of use less than two years
  • standalone buildings with a total useful floor area of less than 50 metres squared that are not dwellings  

 Existing occupiers and tenants will not require an EPC unless they sell, assign or sublet their interest.

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RPS Ltd, fortnightly Radio Broadcast

RPS Ltd are now broadcasting fortnightly on local radio’s Marlow 97.5fm ‘Mid Morning Matters’. Listen in from 10.30 via the link below and hear our informative notes on what’s happening with commercial property in the Thames Valley, local planning & projects, and our eargerly anticipated ‘Property of the Week’.

http://www.marlowfm.co.uk/

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Absolute & Qualified Covenants

LEASE CONSENTS – THE BASICS

Following on from our previous blogs its time to see how your lease works in detail. What if you need to make a change?

It is quite normal that during the course of a lease a tenant may need to approach the landlord for consent for covenants that requires the landlords consent to proceed.  As we have pointed out in previous blogs as each lease differs it is essential to read the lease at an early point to avoid costly mistakes.

The distinction between ‘absolute’ covenants, those that prohibit the act, and ‘qualified’ covenants, those that require the landlord’s consent for that act, need to be understood and they contain certain requirements of both the landlord and the tenant. So be aware of the type of covenant and what you need to do. Here are some pointers;

Tenants request for a change of use;

Absolute Covenant – if the lease clause simply prohibits a change of use then there is no implied term to the effect that consent should be granted by the landlord. You cannot proceed.

Qualified Covenant – this may state that the change of use is permissible subject to obtaining the landlord’s consent.  This may go on to say that the landlord’s consent should not be unreasonably withheld or delayed.
What is reasonableness? Well, there is case law on the question of reasonableness, under the Landlord and Tenant Act 1927 s.19 if the landlord grants consent he cannot charge more than expenses and compensation for loss in value provided that the change of use does not include structural alterations to the property.

 

Tenants request for alterations;

Absolute Covenant – again there are no implied terms.
Qualified Covenant – if the lease clause states that such change is subject to the landlord’s consent it is also implied that the consent cannot be unreasonably withheld or delayed.  The landlord may require payment for compensation for loss in value of the property and expenses and he may also look for re-instatement provided it is reasonable and the improvement did not add value to the property.  Again there is case law which defines what an improvement is and we recommend you take advice. Again, there is case law on the test of reasonableness.

Requests for Assignment & sub-letting;

Absolute Covenant – again, statute does not imply any requirement or the landlord to give consent when there is a prohibition to assign or sublet.
Qualified Covenant – where the lease clause states that assignment or subletting is permissible with the landlord’s consent, statutes assists;

Landlord and Tenant Act 1927 s.19 – there is a proviso that consent cannot be unreasonably withheld and it permits the landlord to recover his reasonable expenses.
Landlord and Tenant Act 1988 s.1 – this provides that landlords are liable for unreasonably withholding and/or delaying consent.  The landlord must provide written reasons for refusing consent or conditions.
Landlord and Tenant (Covenants) Act 1995 – modern leases now specify circumstances when it will be reasonable for a landlord to refuse consent.  Consider this when negotiating and drafting a lease.

Landlord’s advice;

If you are granting a new lease or renewing an old, think carefully about the circumstances in which you would refuse consent to an assignment or subletting. You should also be aware that the more restrictive a lease is the bigger impact it will have on its valuation.

If you receive a tenant’s application then you should act promptly;

Check the lease

Obtain valuation and/or accounting advice.

If you need more time then keep the tenant informed.  If you want more information ask for what you reasonably need and why you need it.

If you want to refuse consent, spend time drafting your response as you only have that one opportunity to explain your reasons.  Provide the supporting advice from your professional team’

Tenant’s advice;

Again, and as always, read the lease for the conditions that need to be performed in relation to your application and meet them.

Check that you are not in breach of any lease covenants. 

Put your request for consent in writing and make it clear what you are asking for. Set a reasonable date for your landlord’s decision and quote the statues above. This shows you know your position and your rights.  Send it by post and recorded delivery.

Pre-empt the landlord’s request for information by providing everything with your application.

If you believe the landlord is stalling, tell him so in writing but carry on dealing with his enquires.

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